BP99 Terms & Conditions – The Complete Guide to Malaysia Platform Rules

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and BP99 ("Company", "we", "us"). These Terms govern your use of the bp99.click website, the BP99 mobile application, and all services offered under the BP99 platform (collectively referred to as the "Platform").

By accessing, registering, logging in to, or using the BP99 Platform in any way, you confirm that you have read, understood, and agree to be fully bound by these Terms. This acceptance also encompasses BP99's Privacy Policy, Responsible Gaming Policy, and any specific guidelines or rules displayed on the Platform from time to time.

If you are using the BP99 Platform on behalf of an entity or organisation, you represent that you have full authority to bind that entity to these Terms. In such cases, "you" and "Member" refer to that entity.

To be eligible to register and use BP99's services, you must meet all of the following requirements without exception:

• Be at least 18 years of age at the time of registration. BP99 takes underage gambling extremely seriously and reserves the right to request proof of age at any time.
• Not be a resident or national of a jurisdiction where the use of BP99's services is prohibited by local law. It is entirely your responsibility to ensure compliance with the laws applicable in your region.
• Not be on any self-exclusion list enforced by a recognised gambling regulatory authority.
• Have the full legal capacity to enter into legally binding agreements.
• Never previously had your membership terminated by BP99 for a Terms violation or fraud.

BP99 reserves the right to request identity verification documents (KYC) at any time, including a copy of your ID, bank statement, or any other documents deemed necessary for verification purposes. Failure to provide the required documents within the specified timeframe may result in a temporary account freeze or closure.

Each individual is permitted to hold only one (1) active BP99 account at any time. This includes accounts registered under different phone numbers, email addresses, IP addresses, devices, or payment methods that belong to the same individual. Registering multiple accounts is a serious violation and may result in:

• Immediate freezing of all associated accounts without notice.
• Forfeiture of all funds, bonuses, and winnings across all such accounts.
• Permanent ban from re-registering on the BP99 Platform.
• Legal action where fraud has been proven.

You are solely responsible for ensuring that all information provided during registration is accurate, current, and complete. False or misleading information may result in account closure and forfeiture of funds without refund.

Your BP99 account password is confidential and must not be shared with any party. You are responsible for all activity that occurs under your account. If you suspect unauthorised access, please contact the BP99 support team at support@bp99.click immediately.

BP99 supports the following payment methods for deposits and withdrawals in Malaysia:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, Bank Rakyat, and all FPX member banks

The minimum deposit at BP99 is RM10, and the maximum daily deposit is RM50,000 unless a different limit applies to VIP accounts. Successful deposits will be credited to your BP99 account within 1–10 minutes, depending on the payment method used.

For withdrawals, the minimum amount is RM30 and the maximum daily withdrawal is RM50,000. All withdrawals must be made to the same payment method used for the original deposit. BP99 does not permit withdrawals to third-party accounts under any circumstances.

BP99 reserves the right to request additional verification before processing withdrawals exceeding RM5,000. This review process is typically completed within 30 minutes to 2 business hours. Withdrawals suspected of being linked to fraud or money laundering will be put on hold pending the completion of an internal investigation.

BP99 does not charge any fees for deposits or withdrawals. However, your financial service provider may impose their own charges, which are beyond BP99's control.

All bonuses, promotions, and special offers provided by BP99 are subject to the following terms:

• Each bonus carries its own rollover (wagering) requirement that must be met before any withdrawal is permitted. Standard rollover rates range from 5x to 20x, depending on the type of bonus.
• Each bonus is valid for the period stated in its respective promotional terms. Any bonus not utilised within the validity period will be automatically forfeited.
• Bonuses may only be used in the game categories specified in the relevant promotion's terms. Using a bonus in ineligible games may result in the cancellation of the bonus and any associated winnings.
• Each promotion is limited to one (1) claim per member, per household, per device, per IP address, and per payment method, unless otherwise stated.
• BP99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus abuse — including hedging bets (arbitrage), using multiple accounts to claim bonuses, or any strategy deemed exploitative — will result in cancellation of all bonuses and possible account closure.

The BP99 Welcome Bonus of up to RM888 is available exclusively to new members making their first deposit. This bonus must be claimed within 7 days of registration and is subject to a 10x rollover requirement before any withdrawal is permitted.

All games offered on the BP99 Platform — including slots, Live Casino, table games, poker, and Virtual Sports — are operated under transparent and fair rules. The following applies to all gaming activity on BP99:

• All slot games use a Random Number Generator (RNG) that has been independently verified by an accredited third-party auditor. This ensures every spin is completely random and cannot be influenced by any party.
• BP99's Live Casino features professionally trained live dealers held to international industry standards. All sessions are streamed live and recorded for dispute resolution purposes.
• In the event of technical disruptions such as internet disconnection, server outages, or software errors during an active game session, BP99 will rely on system logs to determine the outcome. System decisions are final in all technical situations.
• Any attempt to exploit technical vulnerabilities on the platform, use automation software (bots), or manipulate the gaming system in any way is strictly prohibited and may result in immediate account closure.
• BP99 Virtual Sports simulates sporting events using computer-generated algorithms. Results are based on simulations and bear no relation to the outcomes of real competitions such as the Malaysia Super League or the EPL.

The following activities are strictly prohibited on the BP99 Platform and may result in immediate account closure and legal action:

• Registering using a false identity, another person's identity, or misleading information.
• Use of automation software, bots, scripts, or any other technological tools to automate gameplay or transactions.
• Any form of fraud, forgery, or manipulation of the platform's systems.
• Money laundering or the use of funds derived from illegal activities to make deposits into a BP99 account.
• Colluding with other players to manipulate game outcomes, particularly in poker or Live Casino games.
• Bonus system abuse through hedge betting or the use of multiple accounts.
• Sharing your login credentials or allowing another person to access your account.
• Any conduct that harasses, threatens, or harms other players or BP99 staff.

BP99 employs a sophisticated fraud detection system that continuously monitors all activity on the platform. Any anomalies will be subject to an internal investigation, and BP99 reserves the right to hold withdrawals pending during the investigation.

BP99 is committed to protecting the privacy and personal data of all our members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal information is collected, processed, and stored in accordance with the policy set out in BP99 Privacy Policy us.

• All personal data collected is used solely for the purposes of managing your account, processing transactions, preventing fraud, and complying with legal requirements.
• BP99 will not sell, transfer, or disclose your personal data to third parties without your consent, except as required by Malaysian law.
• All communications between your browser and BP99's servers are protected with 256-bit SSL encryption.
• You have the right to request access to your personal data, request the correction of inaccurate information, or request the deletion of your data in certain circumstances, in accordance with the PDPA 2010.

BP99 takes the wellbeing of our members seriously. We provide a range of self-control tools to help you play responsibly and within your means:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss limit for a time period of your choosing.
• Session Time Limit: Set a daily limit on the amount of time you spend on the platform.
• Voluntary Break: Choose to take a break from the platform for 24 hours, 7 days, 30 days, or any custom duration you set.
• Self-Exclusion: The option to permanently self-exclude from the BP99 Platform if needed.

If you or someone you know is experiencing gambling-related issues, please reach out to BP99's support team at support@bp99.click or visit the Responsible Gaming us to learn more about the available support resources.

To the extent permitted by applicable law, BP99 shall not be liable for:

• Any financial losses incurred through betting activity on the BP99 Platform – you play at your own risk.
• Service disruptions caused by factors beyond our control, such as natural disasters, network outages, government actions, or third-party failures.
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any financial, investment, or other decisions made based on information found on the BP99 Platform.
• Indirect, consequential, special, or punitive damages under any circumstances whatsoever.

BP99's total liability to you under any circumstances is limited to the amount you deposited into your BP99 account within the 30 days preceding the claim, or RM500, whichever is lower.

BP99 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Amendments shall take effect immediately upon being published on the bp99.click website.

It is your responsibility to review these Terms periodically. The "Last updated" date at the top of this document indicates when the most recent amendments were made. Your continued use of the BP99 Platform following any amendments constitutes your acceptance of the updated Terms.

For material amendments that significantly affect your rights, BP99 will endeavour to notify members via email or in-platform notification at least 7 days before the changes take effect; however, this does not constitute an absolute obligation.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the general operation of the BP99 Platform, please reach out to us through the following channels:

• Email: support@bp99.click (response within 24 hours)
• Live Chat: Available 24/7 directly on the BP99 Platform with an average response time of under 2 minutes
• Operating Hours: 24 hours a day, 7 days a week, including Malaysian public holidays

BP99's support team consists of Malaysian staff who are fluent in Bahasa Melayu and are always ready to assist you. All complaints will be handled professionally and resolved within a reasonable timeframe according to case priority.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. Should negotiation fail, both parties agree to refer the dispute to arbitration in Malaysia in accordance with the applicable rules.